Shipping Policy
Effective Date: March 12, 2025
Company Name: Birdeos
Website: www.birdeos.com
Thank you for shopping with Birdeos. Below is our shipping policy for U.S. customers.
1. Order Processing Time
- Orders are processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Costs (U.S. Domestic)
| Shipping Method | Carrier | Estimated Delivery Time | Cost (USD) |
|---|---|---|---|
| Standard Shipping | USPS / UPS / FedEx | 5-7 business days | $5.00 |
| Expedited Shipping | FedEx / UPS | 2-3 business days | $15.00 |
| Express (Overnight) Shipping | FedEx / UPS | 1 business day | $25.00 |
| Free Shipping (Orders $50+) | USPS / UPS | 5-7 business days | Free |
3. Shipping Areas
- We ship within the United States, including Alaska and Hawaii.
- International shipping options coming soon.
4. Order Tracking
- You’ll receive an email with tracking info once your order ships.
- Track your order on the carrier’s website (USPS, UPS, FedEx).
5. Delays & Issues
- Delivery may be delayed due to weather, carrier issues, or high-volume periods.
- We are not responsible for carrier delays but will assist with tracking and resolving issues.
6. Damaged or Lost Packages
- Report damaged or missing items within 48 hours of delivery.
- Email support@birdeos.com with your order number and photos if applicable.
7. Contact Us
For shipping-related questions:
📧 support@birdeos.com
📞 +1 (910)808-1415
